Terms of Use
Last Updated:
Acceptance of Terms
By accessing and using the website mountwindow.world and the services provided by Mountwindow, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
Services Description
Mountwindow provides professional tailoring services including custom alterations, bespoke garment creation, wardrobe consultation, and garment repair. All services are subject to availability and our professional assessment of feasibility.
Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:
- Attempting to gain unauthorized access to our systems
- Transmitting malicious code or viruses
- Collecting or harvesting information about other users
- Using the website for any fraudulent or unlawful purpose
- Impersonating any person or entity
Service Terms and Conditions
Appointments and Consultations
All tailoring services require an initial consultation and measurement session. Appointments must be scheduled in advance and are subject to availability. We request at least 24 hours notice for cancellations or rescheduling.
Measurements and Specifications
Accurate measurements are essential for quality tailoring. We will take detailed measurements during your fitting session. Any changes to measurements or specifications after work has begun may result in additional charges and extended timelines.
Timelines and Completion
We provide estimated completion times for all projects. While we strive to meet these timelines, unforeseen circumstances may cause delays. We will communicate any timeline changes promptly.
Payment Terms
Payment terms vary by service type. Generally:
- Simple alterations require full payment upon completion
- Complex alterations may require a deposit before work begins
- Bespoke garments require a deposit with balance due upon completion
- All prices are in British Pounds Sterling
- We accept major credit cards, debit cards, and cash
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Mountwindow and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Client Responsibilities
As a client, you are responsible for:
- Providing accurate information about your requirements
- Attending scheduled fitting appointments
- Promptly picking up completed garments
- Inspecting completed work and raising concerns immediately
- Providing clean garments for alteration services
Limitation of Liability
While we take utmost care in our work, Mountwindow shall not be liable for:
- Damage to garments caused by fabric defects or pre-existing conditions
- Color variations in fabric or thread matching
- Normal wear and tear of altered or repaired garments
- Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the specific service in question.
Warranty and Satisfaction
We stand behind the quality of our work. If you are not satisfied with our services, please notify us within seven days of receiving your completed garment. We will review the issue and, at our discretion, make necessary adjustments or provide other appropriate remedies.
Privacy
Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Contact Information
If you have questions about these Terms of Use, please contact us:
Mountwindow
Brunswick Way, Liverpool L3 4BN, United Kingdom
Phone: +441512550808
Email: info@mountwindow.world